The main goal of the authors of this computer threat is to virtually extort the computer user by taking one’s files hostage. The attackers use advanced encryption algorithm that is typically used to secure military-grade secrets to make files inaccessible to the victim. According to the ransom note dropped in every folder, the only way of recovering files is paying a ransom. The criminals even suggest testing the decryption tool – they ask sending one small .pahd extension file to them, promising to reply with attached decrypted version of it. However, the ransomware operators won’t decrypt large file or one that contains important information, as they believe this could stop the victim from willing to pay the whole ransom at all. Cybersecurity experts as well as FBI do not recommend paying ransoms to cybercriminals. Some of the reasons why you shouldn’t are:
Paying the ransom does not, in all cases, guarantee file decryption. Cybercriminals are anonymous and can disappear any minute they want, especially after receiving your money.Consider the fact that paying the ransom might be illegal in your country.Do not contribute to the growing number of money the cybercriminals collect each year. This fuels up their operations, allows inviting more people to join in and expanding their reach.Variants of STOP/DJVU ransomware, including this one, are known to drop AZORULT Trojan on the system. It is a virus that operates silently and steals information from your computer, possibly to extort you later via email scam campaigns. Do you really want to transfer money for such knavish people?
Ransomware damage done to your computer: what has changed?
PAHD ransomware starts the attack by running a winupdate.exe process, which displays a fake Windows update prompt. This way, the ransomware tries to make up a reason for victim to justify the sudden system slowdown. The ransomware then bypasses security measures on a computer and starts scanning all folders for personal files, encrypting them with RSA Salsa20 algorithm. Once encrypted, files cannot be opened, modified (except of changing name, moving, etc.), but changes to actual file content cannot be done. However, the ransomware tends to encrypt only first 150KB of the file, therefore some media files (images, videos, music) might be repairable with minimal data loss. For more information, please refer to this guide. The ransomware is designed to delete Volume Shadow Copies from the computer. This prevents the victim from restoring files for free using Windows System Restore Points. Next, the virus adds a list of domains to Windows HOSTS file, thus blocking Internet access to them. Attempts to access these websites directly or via search engines will result in DNS_PROBE_FINISHED_NXDOMAIN error. The domains added to the restricted list mostly publish various how-to articles on fixing computer errors, removing viruses, or simply sharing valuable insights on how to protect the computer from various threats. All of this is made to cause as much stress to the victim as possible, forcing one to start considering paying the ransom to take things back to normal. The malware also installs AZORULT Trojan on the system. This virus can be used as a Remote Access Trojan (RAT) to remotely perform actions on victim’s computer. The list of its functionalities is lengthy, for example, it can be used to view or delete files on victim’s computer, also download something from external resources (such as more malware), collect Steam, Telegram login credentials, cryptocurrency wallets, browser cookies, saved passwords, browsing history and more. Collected information will be sent to criminals’ Command&Control server. Needless to say, we strongly recommend you to take actions to secure your computer as soon as possible and prevent further damage. Remove PAHD ransomware virus and other threats using free instructions provided below this article. For virus removal, consider using a robust virus removal software. We strongly recommend using RESTORO to repair virus damage on the system.
Ransomware Summary
Common ransomware distribution techniques to be aware of
Ransomware-type threats are distributed in common malware distribution ways. To be particular, STOP/DJVU variants such as PAHD virus can be found in illegal online torrents mainly. These include torrents that promise paid software or game versions for free. These downloads typically include cracks or keygens. For Office programs, malicious KMSPico versions may be used. However, opening such file can lead to disastrous consequences, such as losing all of your files in a couple of minutes, private data loss and more. What is even worse is that most users get alerted by Windows or third-party security programs about a potentially malicious download, however, many users proceed to open such files, hoping to get desired software for free. The problem is that many users believe antivirus’ alerts regarding software cracks are mostly false-alarms and there is nothing to be afraid of; unfortunately, in the majority of cases, this isn’t true. Even if it seems that nothing happened after opening freshly downloaded file, you can get infected with silent malware that opens specific ports on your computer or starts using your computer’s resources for cryptocurrency mining. We strongly recommend downloading software from trusted and legitimate sources only. This is the only way to avoid malware-injected software versions. Besides, typical software license prices are always lower than hefty ransom amounts asked by criminals. Another popular malware distribution technique used by attackers is email spam. The attackers compose convincing email messages, usually stating that there is some kind of important information that needs to be reviewed by the recipient. The sender also pretends to be a colleague or someone from well-known company. The message urges to open the attached invoice/missing payment/document and replying as soon as possible. However, no matter the file format of attached file, it can contain a malicious script that downloads the malicious payload and executes it on your computer. It can be hard to identify an actually deceptive email message nowadays, especially when cybercriminals use email spoofing technique. You can learn more about this technique here. Our general advice is to only open emails from people you know and trust, or from someone you actually waited to write you. Do not let your curiosity take over when opening completely unexpected emails. Victims of STOP/DJVU virus’ variants should be careful because other ransomware strain operators are leveraging the popularity of this virus’ and distributing fake decryptors hiding other malware. Therefore, an attempt to download STOP/DJVU decryption tool from suspicious online source can result in double ransomware encryption. One of malware strains that’s known for usage of this distribution technique is ZORAB.
Remove PAHD ransomware virus and decrypt or repair your files
Use the guide provided below to remove PAHD ransomware virus from your computer for good. Make sure you follow the provided steps carefully. Additionally, we recommend you to repair virus damage using software like RESTORO. In case you have any questions, do not hesitate and leave them in comments section below. After successful PAHD virus removal, we recommend you to take the following actions:
Report Internet crime incident to a respective authority in your country. We have provided some references below this guide.Use data backups to restore at least part of encrypted data.Follow the given guidelines on how to decrypt or repair files affected by STOP/DJVU versions.Consider changing all of your passwords (especially for accounts saved in browser) due to the Azorult’s activity.
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Method 1. Enter Safe Mode with Networking
Before you try to remove PAHD ransomware virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users Now, you can search for and remove PAHD ransomware virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus. For virus damage repair, consider using RESTORO.
Method 2. Use System Restore
In order to use System Restore, you must have a system restore point, created either manually or automatically. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won’t be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
Alternative software recommendations
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Decrypt PAHD files
Fix and open large PAHD files easily:
It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU decryption tool usage guide
STOP/DJVU ransomware versions are grouped into old and new variants. PAHD ransomware virus is considered the new STOP/DJVU variant, just like BPTO, ISWR, ISZA, BPSM, ZOUU, MBTF, ZNSM (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie. Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible. In order to test the tool and see if it can decrypt PAHD files, follow the given tutorial.
Meanings of decryptor’s messages
The PAHD decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages: Error: Unable to decrypt file with ID: [example ID] This message typically means that there is no corresponding decryption key in the decryptor’s database. No key for New Variant online ID: [example ID]Notice: this ID appears to be an online ID, decryption is impossible This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible. Result: No key for new variant offline ID: [example ID]This ID appears to be an offline ID. Decryption may be possible in the future. If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn’t available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your PAHD extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Report Internet crime to legal departments
Victims of PAHD ransomware virus should report the Internet crime incident to the official government fraud and scam website according to their country:
In the United States, go to the On Guard Online website.In Australia, go to the SCAMwatch website.In Germany, go to the Bundesamt für Sicherheit in der Informationstechnik website.In Ireland, go to the An Garda Síochána website.In New Zealand, go to the Consumer Affairs Scams website.In the United Kingdom, go to the Action Fraud website.In Canada, go to the Canadian Anti-Fraud Centre.In India, go to Indian National Cybercrime Reporting Portal.In France, go to the Agence nationale de la sécurité des systèmes d’information.
If you can’t find an authority corresponding to your location on this list, we recommend using any search engine to look up “[your country name] report cyber crime”. This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities. Another recommendation is to contact your country’s or region’s federal police or communications authority.