The ransom note (_readme.txt) suggests that all victim’s pictures, databases, documents and other important files were encrypted with extremely strong algorithm. According to the note, the only method of recovering FDCZ ransomware encrypted files is paying the specified ransom. The criminals suggest buying file decryption software as soon as possible (the note explains that victims who write within first 72 hours since the infection timestamp get 50% discount, resulting in $490 price rate). The criminals want to receive the ransom in Bitcoin or another cryptocurrency since this helps to keep them anonymous. To encourage the victim to trust the criminals and pay the ransom sooner, the criminals introduce the decryption tool test procedure. They ask sending one small encrypted file to them and promise to respond with a decrypted file version. However, you might want to think twice before paying the ransom. Cybersecurity experts advise against ransom payments and introduce multiple reasons not to do so:
The decryption tool might be faulty and fail to work due to alterations on yours or cybercriminals’ end. The criminals might try to extort you more after receiving the initial ransom.Paying the ransom means supporting cyber crime industry and helping the attackers thrive. The ransomware operators earn millions in ransoms every year.STOP/DJVU variants are known to drop AZORULT malware on the system, which can collect private information or account login credentials, resulting in large financial losses.
Beware of information-stealing Trojan installation
Although FDCZ ransomware is dangerous itself, it can drop more malware on the system. One of such malicious programs it tends to execute on the target system is AZORULT, an infamous information stealer with a wide range of functionalities used for criminal activities. The said ransomware-dropped Trojan can grab information like browsing history, Skype chat logs, browser-saved passwords, Steam and Telegram login details and other sensitive details and transfer them to cybercriminals’ Command&Control server (C2). On top of that, the said malware can execute a list of commands remotely. Access to such information can be used in a variety of ways that depend on the attacker’s creativity. One might start sending phishing emails, extort you or log into your accounts or simply sell collected information on dark web forums. For this reason, we recommend you to cleanse your computer as soon as possible. Remove FDCZ ransomware virus along the described Trojan and start repairing damage to your PC and privacy. You can use any security software of your choice, but for virus damage repair we strongly recommend downloading RESTORO.
Threat Summary
Ransomware distribution in simple words
FDCZ ransomware distribution is based on illegal downloads mainly. The same technique has been observed for previous STOP/DJVU versions, including YTBN, EKVF and others. The operators behind it inject malicious scripts into fake software cracks, keygens or tools like KMSPico. The infection procedure begins with user downloading such files via torrent clients and attempting to open them. The script then connects to external domain and downloads the ransomware to the computer, plus executes it. The victim might not notice anything suspicious rather than a fake Windows update screen executed by the ransomware (winupdate.exe process). Cybersecurity experts from our team believe that ransomware operators choose this distribution method because it has a very high success rate. Many computer users are trying to save money and bypass software license price, therefore they search for cracked software versions online. These can be downloaded in a form of torrent file. Unfortunately, these downloads are simply a well-known source of various silent PC infections. They can infect not only with ransomware, but with various cryptocurrency miners, Trojans, spyware and other unwanted software. The worst part is that such computer users often tend to ignore security software warnings, deeming them as false alarms. For this reason, we encourage you to support legal software developers and download original programs from developer-confirmed and official sources only. Other popular ransomware distribution methods are deceptive online ads and malicious email spam. Speaking of first, the attackers create fake advertisements for popular software updates. Unfortunately, these installers are customized to install additional programs as well and might infect your PC with highly dangerous viruses silently. When it comes to malicious email spam, the crooks try to compose emails that would convince the potential target click the provided link or download the attached file. The attachments might arrive in a variety of formats, since malicious scripts can be injected in a variety of file formats nowadays. The message body typically urges the victim to view the attachment and respond as soon as possible. Malicious emails typically suggest viewing attached invoice or document that provides information about missed or pending payment or some parcel that you’ve ordered. It is essentially important to open emails only from known senders and lookout for suspicion-raising details such as grammar mistakes in the message or off-looking company logos. Beware that the attackers might also spoof the email address to make it look like legitimate one.
Remove FDCZ ransomware virus safely and decrypt/repair your files
We recommend you to take actions to remove FDCZ ransomware virus from your computer as soon as possible. The guide provided below explains how to eliminate ransomware from your computer in Safe Mode with Networking. Do not forget to scan with RESTORO afterward to repair virus damage caused for Windows OS files. After completing FDCZ virus removal, you should report Internet crime incident to respective authority in your country. You can find references for some countries below. Additionally, we recommend inspecting whether Azorult was installed and in case it was, changing your passwords immediately. OUR GEEKS RECOMMEND Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system: GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more. Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs. Use INTEGO Antivirus to remove detected threats from your computer. Read full review here. RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically. RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them. Read full review here.
Method 1. Enter Safe Mode with Networking
Before you try to remove FDCZ ransomware virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users Now, you can search for and remove FDCZ ransomware virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus. For virus damage repair, consider using RESTORO.
Method 2. Use System Restore
In order to use System Restore, you must have a system restore point, created either manually or automatically. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won’t be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
Alternative software recommendations
Malwarebytes Anti-Malware Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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Decrypt FDCZ files
Fix and open large FDCZ files easily:
It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU decryption tool usage guide
STOP/DJVU ransomware versions are grouped into old and new variants. FDCZ ransomware virus is considered the new STOP/DJVU variant, just like BPTO, ISWR, ISZA, BPSM, ZOUU, MBTF, ZNSM (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie. Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible. In order to test the tool and see if it can decrypt FDCZ files, follow the given tutorial.
Meanings of decryptor’s messages
The FDCZ decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages: Error: Unable to decrypt file with ID: [example ID] This message typically means that there is no corresponding decryption key in the decryptor’s database. No key for New Variant online ID: [example ID]Notice: this ID appears to be an online ID, decryption is impossible This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible. Result: No key for new variant offline ID: [example ID]This ID appears to be an offline ID. Decryption may be possible in the future. If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn’t available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your FDCZ extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Report Internet crime to legal departments
Victims of FDCZ ransomware virus should report the Internet crime incident to the official government fraud and scam website according to their country:
In the United States, go to the On Guard Online website.In Australia, go to the SCAMwatch website.In Germany, go to the Bundesamt für Sicherheit in der Informationstechnik website.In Ireland, go to the An Garda Síochána website.In New Zealand, go to the Consumer Affairs Scams website.In the United Kingdom, go to the Action Fraud website.In Canada, go to the Canadian Anti-Fraud Centre.In India, go to Indian National Cybercrime Reporting Portal.In France, go to the Agence nationale de la sécurité des systèmes d’information.
If you can’t find an authority corresponding to your location on this list, we recommend using any search engine to look up “[your country name] report cyber crime”. This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities. Another recommendation is to contact your country’s or region’s federal police or communications authority.