The ransomware concurrently saves ransom notes known as _readme.txt to all folders. As expected, the ransom notes contain directives from those behind the attack notifying their victim about the incident. The note also introduces the victim to the DFWE decryption tool, which can be obtained by paying a ransom to the cybercriminals. You can find more information regarding ransom note contents, additional dangers related to becoming a victim of this malware variant and cybersecurity experts’ recommendations below.
Contents of the ransom note, explained
The ransom note will emphasize that the virus was successful in encrypting the victim’s entire data as stored in the compromised computer, specifically documents, pictures, and videos, among others. Also, considering the fact that very strong and special keys were used in the process, there is no way the victim can decrypt the encrypted files on their own and thus must pay ransom to the cybercriminals so they could restore them. The cybercriminals would also drop two email addresses, namely: manager@time2mail.ch and supportsys@airmail.cc to facilitate further communication between both parties and for possible ransom payment. Furthermore, decryption service rates will equally be included in the ransom note stating the terms associated with the ransom payment. Out of desperation to get money from their victim, they will claim that a 50% discount will be made available provided they’re able to pay within 72 hours/3 days of being notified to do so. In order words, instead of paying $980 as the full ransom fee, $490 would be acceptable. It will become more complicated if the victim decides to respond to them via any of the emails as he would be told that payment can only be made through cryptocurrency. The cybercriminals would insist that the crypto equivalent of the ransom fee must be transferred to a wallet address to be made available for the purpose. The apparent reason why they avoid direct bank payment or any other conventional money transfer is to ensure they remain elusive. However, to assure the victim that their encrypted files would be restored once payment is made, they may suggest that excerpts of it be forwarded to them for test decryption. That notwithstanding, both FBI and other cybersecurity experts have seriously warned that victims should avoid ransom payments at all costs. They argue that paying the ransom does not guarantee file recovery rather it makes the victim vulnerable to future extortions. Also, aside from the fact that ransom payment is strictly against the law, it is equally counterproductive in the sense that it encourages cybercriminals to continue being a menace to the online community. Therefore, to eliminate this problem, RANSOM SHOULD NEVER BE PAID.
Additional risks involved
In addition to the aforementioned problem, some of this malware usually release other types of Trojans, particularly the information-stealing AZORULT and VIDAR on the already infected host. These Trojans can passively obtain sensitive personal information, including banking details, cryptocurrency wallets, passwords, account login details etc., which the cybercriminals could use to further blackmail the victim or steal from them. Victims of this particular STOP/DJVU ransomware variant are advised to remove DFWE ransomware virus from the infected computer without further delay. The recommended way of getting rid of the virus is to set up the computer system using the Safe Mode with Networking booting process before installing reliable antivirus software. It is also vital to only make use of genuine antivirus to ensure an optimal result. You should also consider the use of RESTORO in repairing Windows OS files that were damaged by the virus.
Ransomware Summary
REPAIR VIRUS DAMAGE See the image below to understand how files encrypted by this ransomware appear in computer folders.
Techniques used by cybercriminals in spreading ransomware
Download of malicious software contents from online torrents is one of the most common ways through which STOP/DJVU variants including DFWE virus is, spread to unsuspecting victims. Cybercriminals would conceal these threats in pirated software contents such as the so-called “cracks” or key generators, and they become triggered once they’re opened in individual computers. Records have shown that some particular ones are often used as listed below in alphabetical order:
Adobe Photoshop;Adobe Illustrator;AutoCad;Cubase;Corel Draw;Fifa 20;Internet Download Manager;KMSPico (illegal Windows activation tool);League of Legends;Opera browser;Tenorshare 4ukey;VMware Workstation.
As can be observed from the list above, cybercriminals often pirate software copies that are in high demand and upload them to online torrent websites to be downloaded at little or no cost. Unsuspecting end users would think they’re getting good bargains without knowing they’re being used to make them victims of ransomware attacks. Therefore, it is very important for end-users to abstain from such dangerous torrent platforms and never to make use of pirated content. They may appear cheap and attractive at face value but can lead to disastrous consequences. In essence, it’s not worth the risk. Instead, only genuine software content advertised on the original producer’s website or their partners should be used. You’re better off paying a fee and being safe than attempting to get your hands on it for free and suffering huge losses later on. Computer users should also be careful when going through their inbox, and emails that seem to appear from the blues should be avoided. Even more, suspicious emails often urge the recipient to take action – for example, click on inserted link or open an attachment. Most frequently, they hide malware in JavaScript, Microsoft Word Document and PDF files attached to the email. In addition to the use of these popular data formats, they equally name them with safe-sounding terms like Pending Payment, Invoice, and Tracking Number, among others. Computer users should equally be wary of emails that arrive with spoofed addresses often used by cybercriminals in impersonating popular business brands. These factors should be considered a red flag whenever they’re encountered, and appropriate measures should also be taken against them. Some websites are known for advisement of decryption services for STOP/DJVU ransomware variants, but computer users should be wary of them. More often than not, cybercriminals use them to distribute other types of malware.
Remove DFWE Ransomware & Decrypt All Infected Files
To ensure that DFWE ransomware infected computer is properly cleaned up and also protected against any future ransomware attack, it should be switched on using Safe Mode with Networking option. This default setting will free up space and enable a strong and genuine antivirus to function optimally. It is also advisable to download RESTORO and use it in repairing Windows operating system files that were damaged by the virus. After ensuring that DFWE ransomware removal is complete, the victim should also do the following:
It is time to report the situation to the appropriate government regulatory agenciesThe importance of having a backup device can’t be overemphasized, and now is the right time to make use of it.Study more about STOP/DJVU ransomware variants and how files affected by this malware can be repaired/decrypted.Every password you used on such a compromised computer should be changed immediately to ensure that unauthorized persons gain access to them.
Before we conclude, always remember that the best way to prevent ransomware problems is by being proactive in avoiding activities that could put your computer at risk, as earlier listed in this article. OUR GEEKS RECOMMEND Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system: GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more. Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs. Use INTEGO Antivirus to remove detected threats from your computer. Read full review here. RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically. RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them. Read full review here.
Method 1. Enter Safe Mode with Networking
Before you try to remove DFWE Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users Now, you can search for and remove DFWE Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus. For virus damage repair, consider using RESTORO.
Method 2. Use System Restore
In order to use System Restore, you must have a system restore point, created either manually or automatically. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10/11 users After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won’t be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
Alternative software recommendations
Malwarebytes Anti-Malware Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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Decrypt DFWE files
Fix and open large DFWE files easily:
It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU decryption tool usage guide
STOP/DJVU ransomware versions are grouped into old and new variants. DFWE Ransomware Virus is considered the new STOP/DJVU variant, just like BPTO, ISWR, ISZA, BPSM, ZOUU, MBTF, ZNSM (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie. Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible. In order to test the tool and see if it can decrypt DFWE files, follow the given tutorial.
Meanings of decryptor’s messages
The DFWE decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages: Error: Unable to decrypt file with ID: [example ID] This message typically means that there is no corresponding decryption key in the decryptor’s database. No key for New Variant online ID: [example ID]Notice: this ID appears to be an online ID, decryption is impossible This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible. Result: No key for new variant offline ID: [example ID]This ID appears to be an offline ID. Decryption may be possible in the future. If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn’t available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your DFWE extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Report Internet crime to legal departments
Victims of DFWE Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:
In the United States, go to the On Guard Online website.In Australia, go to the SCAMwatch website.In Germany, go to the Bundesamt für Sicherheit in der Informationstechnik website.In Ireland, go to the An Garda Síochána website.In New Zealand, go to the Consumer Affairs Scams website.In the United Kingdom, go to the Action Fraud website.In Canada, go to the Canadian Anti-Fraud Centre.In India, go to Indian National Cybercrime Reporting Portal.In France, go to the Agence nationale de la sécurité des systèmes d’information.
If you can’t find an authority corresponding to your location on this list, we recommend using any search engine to look up “[your country name] report cyber crime”. This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities. Another recommendation is to contact your country’s or region’s federal police or communications authority.